Terms of Service

These Terms of Service (“Terms”) govern your use of dcrader.dev (the “Site”), operated by Donovan Crader, a sole proprietor based in San Diego, California (“I,” “me,” or “Donovan”). By visiting the Site, browsing its pages, or contacting me through it, you agree to these Terms. If you don't agree, please don't use the Site.

I'm a freelance web developer. Through dcrader.dev I describe and offer services such as website design and development, accessibility audits and fixes, and related work. Pages on the Site (including pricing, packages, and personalized demo pages) are for information and are not a binding offer or a guarantee of a specific result. The exact scope, price, and timeline for any project are set in a separate written agreement (see below).

When we actually work together, that engagement is governed by a separate, signed Master Services Agreement (MSA) and one or more Statements of Work (SOW). Those documents control scope, deliverables, pricing, and timelines for paid work. If anything in these Terms conflicts with a signed MSA or SOW, the signed agreement wins for that engagement.

Payments made through the Site are processed by Stripe. By paying, you authorize the charge and agree to Stripe's terms in addition to these Terms. I never see or store your full card number.

• Fixed-price products (such as an audit report) are payable up front as listed.
• For larger projects, payment terms — including any deposit and milestones — are set in the applicable SOW.
• Completed work and delivered reports are generally non-refundable, except as required by law or as stated in your SOW. If something goes wrong, contact me — I aim to make it right.

To do good work, I need your cooperation. If you engage me, you agree to:

• Provide accurate information and the content, access, and approvals the work requires, in a timely way.
• Have the right to give me any materials you provide (text, images, logos, data) and to authorize their use.
• Use the Site and any deliverables lawfully and not for any illegal, infringing, or harmful purpose.
• Not attempt to disrupt, reverse-engineer, or gain unauthorized access to the Site or its systems.

My IP. The Site itself — its design, code, text, and branding — is mine and is protected by intellectual property laws. I may also reuse my own pre-existing tools, libraries, and know-how across projects.

Your IP. Materials you provide remain yours. Ownership of the deliverables I create for a project transfers as described in your SOW — typically once the work is paid for in full. Until then, I retain rights in the work.

I do my work professionally and in good faith. That said, the Site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I don't guarantee the Site will be uninterrupted, error-free, or that any specific business outcome (such as more leads or higher rankings) will occur. Any warranties for paid project work are stated in your SOW.

To the fullest extent allowed by law, I'm not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of your use of the Site or my services. If you haven't paid me anything, my liability is limited to one hundred U.S. dollars (US $100). Some jurisdictions don't allow certain limitations, so parts of this may not apply to you.

You agree to defend, indemnify, and hold harmless Donovan Crader from claims, damages, and reasonable costs (including attorneys' fees) arising out of materials you provide, your use of the Site or deliverables, or your breach of these Terms — except to the extent caused by my own misconduct.

I may suspend or restrict access to the Site at any time, for any reason, including misuse or to protect the Site and its users. You can stop using the Site at any time. Termination of an active project is governed by your MSA or SOW. Sections that by their nature should survive (such as IP, liability, indemnification, and governing law) will survive.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in San Diego County, California, and you consent to their jurisdiction.

Let's try to solve problems directly first. Before filing anything, email me at dcraderdev@gmail.com with a description of the issue, and we'll make a good-faith effort to resolve it within 30 days. If we can't, either of us may pursue available remedies in the courts identified in Governing law. Any dispute-resolution terms in a signed MSA or SOW control for that engagement.

I may update these Terms as my business or the law changes. When I do, I'll post the new version here with an updated effective date. Continuing to use the Site after changes are posted means you accept the updated Terms.

Questions about these Terms:

Donovan Crader
Sole proprietor — San Diego, California
dcraderdev@gmail.com